Thursday, June 21, 2012

Symantec Ghost 11.5 Span Volume [1] Done (1659) error

Problem;
While using Symantec Ghost to image a PC the following error message pops up:

Symantec Ghost needs to open an image span.
Please insert next disk and choose OK, or choose Browse to locate the next image span.

Solution;
The easiest solution is to hit cancel on the error message instead of browse.  This will cause the creation of the error file.  Look in the same location that Ghost was launched from and locate the error file.  Read through the error file carefully and it will tell you exactly what the name of the .ghs file (image span) it is looking for.  Rename your image span .ghs file/s to match.

Note: I have seen this problem mostly on image files that end with a number. 

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